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Recently, there was this growing idea that technology might one day take over the roles of therapists, teachers, coaches, and even doctors. Certainly, it has become quite good at organizing information and providing suggestions. But here’s what I keep coming back: The real attention is not about efficiency or having the right answer. It is to exist. It is how the child notices a pause before speaking, a change in someone’s tone, or how the parent’s eyes rise before they say the word. For at least now, it is not something that can teach machines.
I work in mental health and the most meaningful part of my job doesn’t show up in my reporting or treatment plans. They are trivial things. I don’t tower over them as I sit on the floor next to the kids. Or soften my voice when I feel they’re shutting down. These are strategies built on connectivity and care. Yes, I use digital tools. They help me organize, edit, and quickly investigate the research of my project. It’s like having a really fast assistant. But when it comes to really helping someone, that’s completely different.
Imagine a child who is afraid of the darkness. Certainly we can suggest luminous light. But that advice only works if it is provided with kindness, patience, and an understanding of the particular world of that child. What is that Emotional intelligence The appearance cannot be downloaded (Goleman, 2006). Or think about a Teenager Who is giving up on homework completely? It’s easy to talk about rewards and results. But it never reaches the heart of what’s really happening. Is that anxiety? fatigue? Do you feel overwhelmed? A trained therapist listens for the story below. More importantly, they listen with caution (Siegel & Bryson, 2018).
There is also research to show this. In one study, people using digital support for mental health said it would help, but they said something was missing. That lack of work? Actual connections (Cai et al., 2024). In another study, people still wanted to talk to real people, even when advice sounded like something the counselor might say. Because it has something to do with safety, trust, and attention to understanding advice (Miner et al., 2017). It’s those quiet and human things – when you talk, or when you sit with someone, it’s most important. These are not skills you learn from scripts. They come from experience and from being human.
People keep asking, “Can technology be more compassionate?” Maybe it will learn to mimic that part. Maybe it recognizes facial expressions and picks up tones. But I realized something, Understand It’s not the same. And understanding something is not the same yet Thoughtfulness. That’s the difference. You cannot fake your presence. You can’t automate compassion.
Should I brainstorm faster? Tools like ChatGpt are useful. Want to automate repetitive tasks? ai You can handle that. Looking for data insights? Pattern recognition That’s the best thing to do. But here is the rule. Treat AI like a smart assistant and not a substitute for thinking.
Let’s draft your ideas, but you write and edit them.
We’ll let you analyze it, but we’ll decide.
Please help with that, but stay in charge.
The future of AI is the Lord collaboration. People who learn to work and AI will lead. These tools are most important in the background. They help you get off track and free time, but they never get the parents to understand or be a reason why their children feel safe. It comes from appearing, listening and being in their world. When the real connection drives work, it’s clear: AI can help, but only people can make it really important.